Terms & Conditions

The following terms and conditions apply to projects undertaken by theamazonxperts.com

Revision Policy

Revisions are contingent on the package select. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours.

Refund Policy

At theamazonxperts.com, we strive to provide exceptional services and products to our valued customers. However, we understand that there may be circumstances where a refund is necessary. Please read our refund policy carefully to understand your rights and responsibilities when requesting a refund.

1. Digital Services Refunds:

We offer various digital services, including but not limited to Amazon store setup, optimization, and consulting services. Refund eligibility for these services is as follows:

Full Refund: You may be eligible for a full refund if you cancel your service order before any work has been initiated.

Partial Refund: If work has already started, you may be eligible for a partial refund based on the progress made. The refund amount will be determined on a case-by-case basis.

2. Product Refunds:

We also offer various products for sale on our website. Refund eligibility for these products is as follows:

Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving the item, and we will arrange for a replacement or a refund.

Unsatisfactory Products: If you are not satisfied with a product you have purchased from us, please contact us within 20 days of receiving the item. We may offer a refund or exchange at our discretion. Return shipping costs may apply.

Change of Mind: Refund is not possible at all if you change your mind after getting Services from us.

3. Refund Process:

To request a refund, please contact our customer support team at info@theamazonxperts.com or (415) 725-5477 . Please provide your order number, a detailed reason for the refund request, and any relevant supporting documentation.

4. Refund Exceptions:

Please note that the following situations may not be eligible for a refund:

Services or products purchased through third-party websites or sellers.
Services or products that have been substantially utilized or consumed.
Services or products that have been altered, damaged, or modified after delivery.

5. Changes to Refund Policy:

We reserve the right to modify or update our refund policy at any time. Any changes to the policy will be posted on this page.

If you have any questions or concerns about our refund policy, please contact us at info@theamazonxperts.com or (415) 347-9053.

How To Claim Your Refund

To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.

1. Specify your concern and claim your refund through any of the following three modes :-

 i. Toll free # (415) 347-9053

ii. Live Chat.

iii. Email (info@theamazonxperts.com)  We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department.

After the refund, the rights to your design would be transferred to theamazonxperts.com and you would not legally be allowed to display any version of the design sent by the company.

1. Since the rights to design would now be transferred to theamazonxperts.com, you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item or media, nor will you have any ownership interest for or to the same.

2. Working in a joint effort with the Government Copyright Agencies theamazonxperts.com would share Copyright Acquisition data for the refunded outlines that would confine the re-utilization of the designs as original designs in the future.

If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here (info@theamazonxperts.com)

My Account

The My Account area is a convenient way to communicate. It is your sole responsibility to check the account section for all questions, queries, concerns and any other instructions for the designer. Failure to actively check the my account section may become a cause of hindrance in your perusal of a refund. If you are unsure of how to use the My Account area, please contact customer support at any time for prompt assistance.

Quality Assurance Policy

In order to provide you with complete satisfaction, our designers are instructed not to deviate from the specifications provided by the client in the order form.

The designs are crafted after adequate and thorough research to ensure quality and uniqueness.

100% Satisfaction Guarantee

We revamp the requested design and continue overhauling it until you are 100% fulfilled (depending upon your package).

Domain and Hosting

Domain and Hosting are provided free of cost with packages, where applicable.

All the email accounts assigned with the website packaged can be configured on third party email software such as outlook.

If you wish to opt out of hosting the website with us, you will not be provided email accounts.

Delivery Policy

All design order files are delivered to My Account as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.

All design order files are delivered to “My Account” as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.

All customized design orders are delivered via email within 5 to 7 days after receipt of order.

We offer a RUSH DELIVERY service through which you can have your first logo within 24 hours by paying just $100 additional! For further help, get in touch with our customer support department.

Record Maintenance

We keep your final design archived after we deliver your final files. If you wish to receive the final files again, we can email the upon request.

Customer Support

We offer 24-Hour Customer Support to address your questions and queries.

You can get in touch with us at whatever time and we promise a prompt reply.

Correspondence Policy

YOU concur that theamazonxperts.com is not at risk for any correspondence from email address (es) other than the ones took after by our own particular area i.e. “info@theamazonxperts.com”  or/and any toll free number that is not specified on our site. theamazonxperts.com ought not be considered in charge of any damage(s) brought about by such correspondence. We just assume liability of any correspondence through email address (es) under our own space name or/and by means of toll free number i.e. as of now specified on theamazonxperts.com Website.

Money Back Guarantee

We are extremely confident of the work we do which is why we back it up with a money back guarantee. If we are unable to meet and beat your expectations, well give you a refund.

100% Unique Design Guarantee

At theamazonxperts.com we promise that all of our logos are produced using scratch. We will provide you a logo that is adept and in complete compliance with your design brief.